Contract Management: Building Relationships in Business

Learn to build relationships and manage contracts successfully with this free online course backed by UK government and IACCM.

Why join the course?

Contracts are fundamental to all business activities and relationships are fundamental to all contracts.

This free online course will help you understand contract management processes; give you the confidence to develop new contracts; and help you build successful relationships to implement contracts effectively.

What topics will you cover?

• Commercial relationships and the pitfalls to avoid in contracting
• The rules and regulations that govern business, trade and public procurement and how this can affect behaviour
• Understanding customers and designing a business case and subsequent delivery and support system around their needs
• Contracts exist in chains and networks. Managing interdependency and business relationships
• Ensuring that stakeholders are engaged
• The role of negotiation and how to be in the best position to make Win-Win negotiations a reality
• Managing risk and identifying ‘unknown unknowns’
• Examining what innovation is and how it can be fostered
• Introducing the top attributes of successful contracts and the new skill sets that will be required in the future
• Understand the benefits contract simplification and visualization can bring to your contracting relationships
• Understand why there is a growing use of performance and outcome-based contracting models

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